TRAI: ‘1600’ Number Series for BFSI to Curb Spam

TRAI mandates '1600' number series for BFSI by 2026 to combat spam and fraud. Financial institutions, NBFCs, and others must adopt the dedicated series for service calls.

SEBI-regulated entities consisting of shared funds and possession administration firms have time till February 15 to finish, while certified stockbrokers have time till March 15. Various other SEBI-registered intermediaries have actually been asked to voluntarily migrate to the 1600-series.

Deadline for SEBI Entities

The move comes in the middle of a continuous effort to stop abuse of headers and content themes to suppress spam and deceitful phone calls. TRAI has actually mandated dedicated number collection for different fields. under the Telecommunications Commercial Interaction Consumer Choice Policy, 2018 (TCCCPR-2018) regulations.

The Telecom Regulatory Authority of India has set target dates for financial institutions, economic solutions, and insurance companies to utilize the ‘1600’ number series. This initiative intends to help residents recognize genuine phone calls from financial institutions. The action is part of initiatives to curb spam and fraudulent communications.

Identifying Genuine Calls

TRAI said given that the project of the collection and allocation of numbering resources to the telecommunications service providers (TSPs), regarding 485 entities have actually currently embraced 1600 series, subscribing to a total amount of over 2800 numbers.

The devoted numbering series has been assigned by the Division of Telecom (DoT) for appropriation to entities in the BFSI sector and federal government organisations to clearly distinguish their solution and transactional telephone calls from other commercial interactions, the regulatory authority stated in a direction.

New Delhi: The Telecommunications Regulatory Authority of India (TRAI) Wednesday gave a target date to regulated entities in the Banking, Financial Services, and Insurance Policy (BFSI) sector for phase-wise fostering of the ‘1600’ numbering series for service and transactional telephone calls.

BFSI Numbering Series Adoption

Mandating clear complete timelines, the telecommunications regulator asked RBI-regulated entities such as commercial banks to take on the dedicated-numbering series by January 1, 2026 and huge NBFCs with asset dimension above Rs 5,000 crores, Settlements and Small Financing Banks by February 1, 2026. The continuing to be NBFCs, co-operative and local country financial institutions by March 1, 2026.