Telecom operators increasingly adopt AI for customer care, predictive maintenance, and network diagnostics. Quantifying ROI remains a challenge, despite growing investments and focus on personalized customer experiences.
Principal CCA Delhi conducts pensioner outreach camps in Delhi-NCR, aiding pensioners with Digital Life Certificates. CGCA is launching a program with over 320 camps by Nov 2025.
Vodafone Idea (Vi) shares jumped after the Supreme Court allowed the government to create a special package for its AGR liabilities exceeding ₹83,400 crore, offering crucial relief to the cash-strapped telco.
Bharti Airtel's credit rating upgraded due to deleveraging and strong financial performance. Market share climbed to 33.5%. Leverage is expected to improve to 1.5x by FY2026-27, driven by Indian operations.
CelcomDigi launches Glow, an eSIM-only service managed via app, offering instant sign-up, flexible plans (up to 200GB), and on-demand roaming. Users enjoy real-time support and manage up to 5 lines.
Bharti Airtel seeks government relief on AGR fees after a Supreme Court order allowing reconciliation of pending dues beyond FY17. Airtel will approach the government to discuss the matter and dues of ₹38,604 crore.
The government seeks clarity on Vodafone Idea's AGR relief from the Supreme Court order. Vi faces significant payments, and the government, a major shareholder, considers relief options. Vi has 200 million customers.
Tillman Global Holdings (TGH) eyes $4-6B investment in Vodafone Idea (Vi) for functional control, pending government approval on debt restructuring. Vi seeks relief from AGR dues and spectrum payments.
Telecoms in India are partnering with AI firms to democratize intelligence and boost ARPU by bundling AI tools. This 'free AI' era aims to monetize user engagement and data.
AI is driving observability adoption in media & entertainment, improving uptime & user experience. Outages cost millions, but observability delivers 2-3x ROI, boosting system reliability and strategic execution.
DigiCert reports a surge in DDoS attacks in Q3 2025, targeting critical infrastructure, education, and geopolitical regions. Automated crawlers and large-scale campaigns are on the rise, driven by geopolitical shifts.
Government platform allows banks to verify mobile numbers, combating fraud and creating revenue for telcos via verification fees. Cybersecurity rules empower fraud prevention.
Indian telecom is boosting R&D with local design & AI, fueled by government incentives and a focus on supply chain sovereignty. Companies invest in homegrown tech for global markets.
MWC Shanghai highlights China's tech leadership in 5G, AI, and satellite integration. GSMA fosters global collaboration for innovative mobile tech across Asia Pacific, showcasing advancements and future trends.
Supply chain attacks pose a significant financial risk. A study reveals a gap between perceived and real cyber risk, highlighting over-reliance on trust rather than verification in supply chain security.
Extreme Networks enhances network management with AI, launching AI Solution Agent and Platform ONE. Automation reduces manual efforts, improving efficiency and issue resolution. Nabil Bukhari leads AI Platforms.
Starlink faces strict security compliance hurdles in India before launching its satellite internet services. Data storage, terminal deployment, and preventing misuse are key concerns for authorities. Security agencies flagged abuse of Starlink tools.
