In 2026, innovation, cybersecurity, and digital transformation success hinges on the human element: clear communication, emotional intelligence, and adaptability are key. Tech supports, not replaces, human judgment.
TRAI will start, this month, a pilot to onboard paper-based and past permissions given by customers for receiving commercial communications onto its digital distributed ledger technology (DLT) platform, a process that in the long-run would include scrubbing and verifying their current validity and offering opt-outs to those keen on it, Chairman Anil Kumar Lahoti said, adding that tighter regulations on curbing spam as well as new consultation examining an authorisation framework for telemarketers can also be expected in coming weeks.
