IGT Solutions expands its collaboration with NiCE to enhance AI-driven customer experience (CX) using NiCE CXone Mpower. This partnership focuses on improving customer engagement and support worldwide.
Telecom operators increasingly adopt AI for customer care, predictive maintenance, and network diagnostics. Quantifying ROI remains a challenge, despite growing investments and focus on personalized customer experiences.
DBS Bank's decade-long AI journey modernizes infrastructure, boosts customer experience, and drives value. From cloud migration to generative AI tools for employees, it is transforming banking. Customer centricity is key.
StarHub attains Cisco Powered Solutions Webex Specialization, enabling faster remedy implementation and enhanced client connection through innovation and collaboration. Future-ready solutions for businesses.
