Trai's current regulations hold telecom operators accountable for spam, but telemarketers remain largely unregulated, creating loopholes. The DoT seeks to change this, but challenges persist in establishing a regulatory framework.
The regulator also said it has recommended the government to provide a glide path to financial accounting and reporting, assignment of spectrum and numbering resources at a national level for entities obtaining unified service authorisation.
New Delhi: The government should enforce traceability and user privacy rules on WhatsApp, Telegram, Google Meet as well as other calling and messaging apps along with telecom operators as such platforms provide similar services using internet network, industry body COAI said.
